Refund Policy

At Leo Smart Traders, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

• We accept returns within 30 days of the delivery date.

• Items must be unused, unworn, and in their original condition with all original packaging and tags.

• Proof of purchase or order confirmation is required for all returns.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Downloadable digital products

• Personalized or customized items

• Clearance or final sale items

• Products that have been used, damaged by the customer, or are missing original packaging

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Your refund will be processed to your original payment method.

• Processing times may vary depending on your payment provider.

Exchanges

We replace items only if they are defective, damaged during shipping, or if you received the wrong item.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

• Original shipping charges are non-refundable unless required by applicable law.

Damaged or Incorrect Orders

Please contact us within 48 hours of receiving your order if it arrives damaged or if you receive the wrong item.

Contact Us

For any refund or return inquiries, please contact us at:

Email: smartleohubamz@gmail.com